Privacy Policy

1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND THE CONTACT DETAILS OF THE CONTROLLER

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the processing of your personal data when using our website. Personal data is any data that allows you to be personally identified.

1.2 The controller of data on this website, within the meaning of the General Data Protection Regulation (GDPR), is Weston & Clarke . The controller of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser bar.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When using our website purely for information purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called server log files). When you visit our website, we collect the following data, which is technically necessary to display the website:

  • Site consulted on our domain
  • Date and time of access
  • Amount of data transmitted in bytes
  • Source/reference from which you accessed the site
  • Browser used
  • Operating system used
  • IP address used (possibly anonymized)

The processing is carried out in accordance with Article 6, paragraph 1, point f of the GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if concrete indications indicate illegal use.

3) COOKIES

To make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (session cookies). Other cookies remain on your device and enable us or our partners (third-party cookies) to recognize your browser the next time you visit (persistent cookies).

When cookies are set, they collect and process, to an individual extent, specific information about the user, such as browser data, location data and IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

Some cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a shopping cart for a later visit to the website). To the extent that some of the cookies we use also process personal data, the processing is carried out either in accordance with Article 6(1)(b) GDPR for the performance of the contract or in accordance with Article 6(1)(f) GDPR to safeguard our legitimate interests in providing optimal website functionality and a user-friendly experience.

We may work with advertising partners who help us to make our website more interesting for you. In this case, cookies from these partners may also be stored on your device when you visit our website (third-party cookies).

Please note that you can configure your browser to be informed about the installation of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or generally. Each browser manages the cookie settings differently. These settings are described in the help menu of each browser, which explains how to change your cookie settings. You can find them for each browser via the following links:

Please note that disabling cookies may limit the functionality of our website.

4) CONTACT

When contacting us (e.g. via a contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form is visible in the corresponding form. This data is stored and used exclusively for the purpose of answering your request or contacting you and ensuring the associated technical administration.

The legal basis for data processing is our legitimate interest in responding to your request in accordance with Article 6(1)(f) GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Article 6(1)(b) GDPR.

Your data will be deleted once your request has been fully processed, provided that this does not contradict any legal retention obligations and the circumstances show that the matter in question has been completely resolved.

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR THE EXECUTION OF A CONTRACT

In accordance with Article 6, paragraph 1, point b of the GDPR, personal data will continue to be collected and processed if you provide them to us for the performance of a contract or when opening a customer account. The data collected is visible in the corresponding forms.

The deletion of your customer account is possible at any time and can be done by sending a message to the address mentioned above. We save and use the data you provide to us for the execution of the contract.

After complete execution of the contract or deletion of your customer account, your data will be blocked taking into account the tax and commercial retention periods and deleted after expiry of these periods, unless you have expressly consented to further use of your data or further legal use of our data is permitted by law.

6) USE OF YOUR DATA FOR DIRECT ADVERTISING PURPOSES

6.1 Subscription to our email newsletter

If you subscribe to our newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of additional data is voluntary and serves to personalize communication.

For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you a newsletter email if you have explicitly confirmed that you agree to receive newsletters. We will then send you a confirmation email in which we ask you to confirm that you wish to receive newsletters in the future by clicking on a corresponding link.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address, provided by your Internet Service Provider (ISP), as well as the date and time of registration in order to trace any possible misuse of your email address at a later date. The data collected when registering for the newsletter is used exclusively for advertising purposes via the newsletter.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a message to the person responsible mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our mailing list, unless you have expressly consented to further use of your data or further use is legally permitted and about which we will inform you in this declaration.

6.2 Sending the newsletter by e-mail to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for products or services similar to those already purchased from our range. For this purpose, we do not require a separate consent from you.

Data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Article 6, paragraph 1, point f of the GDPR.

You can object to the use of your email address for advertising purposes at any time by sending a message to the person responsible mentioned at the beginning. After receipt of your objection, the use of your email address for advertising purposes will be stopped immediately.

7) DATA PROCESSING FOR THE EXECUTION OF ORDERS

7.1 Transmission of personal data for order processing

The personal data collected by us will be passed on to the commissioned transport company, insofar as this is necessary for the delivery of the goods. Your payment data will be passed on to the commissioned credit institution as part of payment processing, if this is necessary for such processing. If we use payment service providers, you will be explicitly informed of this below. The legal basis for the transmission of data is Article 6, paragraph 1, point b of the GDPR.

7.2 Use of payment service providers (payment services)

  • PayPal
    When paying via PayPal, credit card via PayPal, direct debit via PayPal or, if offered, "payment on receipt" or "pay in installments" via PayPal, we transmit your payment data to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), insofar as this is necessary for processing the payment. The transmission is carried out in accordance with Article 6, paragraph 1, point b of the GDPR.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or, if offered, "pay on receipt" or "pay in installments". For this purpose, your payment data may be transmitted to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR, on the basis of PayPal's legitimate interest in verifying your ability to pay. The result of the credit check with regard to the statistical probability of non-payment is used by PayPal to decide whether to provide the respective payment method.

Information on data protection, including the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/fr/webapps/mpp/ua/privacy-full.

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for payment processing in accordance with the contract.

  • SOFORT
    If you choose the payment method "SOFORT", payment processing is carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to which we transmit the information you provided to us as part of the ordering process, as well as information relating to your order in accordance with Article 6, paragraph 1, point b of the GDPR.

SOFORT is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transmission of your data is carried out solely for the purpose of processing the payment with SOFORT and to the extent that this is necessary. For more information on SOFORT's privacy policy, please visit: https://www.klarna.com/sofort/data protection.

8) CONTACT FOR EVALUATION REMINDER

We use your email address to remind you once to leave a review of your order, if you have expressly consented to this when placing your order or after it has been placed, in accordance with Article 6, paragraph 1, point a of the GDPR. You can withdraw your consent at any time by sending a message to the data controller.

9) USE OF SOCIAL NETWORKS: SOCIAL PLUGINS

9.1 Facebook Plugins with Shariff Solution

Social plugins ("plugins") of the social network Facebook are used on our website. These plugins are operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

In order to protect your data when you visit our website, these buttons are not integrated indefinitely as plugins, but only via an HTML link. This integration ensures that no connection to the Facebook servers is established when you visit a page of our site containing such buttons. If you click on the button, a new browser window opens and takes you to the Facebook page where you can (if necessary after entering your login details) interact with the plugins present.

Facebook Inc. is certified under the EU-US Privacy Shield Framework, ensuring a level of data protection in line with the GDPR.

For more information about Facebook's data collection and processing, please visit: https://www.facebook.com/://www.facebook.com/policy.php.

9.2 Google+ Plugins with Shariff Solution

Social plugins ("plugins") of the social network Google+ are used on our website. These plugins are operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To protect your data when visiting our website, these buttons are not integrated directly as plugins, but only via an HTML link. This method ensures that no connection to the Google+ servers is established when you visit a page of our site containing such buttons. If you click on the button, a new browser window opens and leads to the Google+ page where you can (after logging in, if necessary) interact with the plugins present.

Google LLC is certified under the EU-US Privacy Shield Framework, ensuring a level of protection in line with the GDPR.

For more information about the collection, processing and use of data by Google, as well as your rights in this regard, please consult the Google privacy policy: https://www.Google.com/intl/fr/policies/privacy.

9.3 Instagram Plugin with Shariff Solution

Social plugins ("plugins") of the online service Instagram are used on our website. These plugins are operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To protect your data when you visit our website, these buttons are not integrated directly as plugins, but only via an HTML link. This method ensures that no connection to the Instagram servers is established when you visit a page of our site containing such buttons. If you click on the button, a new window of your browser opens and leads to the Instagram page where you can (after logging in, if necessary) interact with the plugins present.

Instagram LLC is certified under the EU-US Privacy Shield Framework, ensuring a level of protection in line with the GDPR.

For more information about Instagram's collection, processing and use of data, as well as your rights, please see Instagram's privacy policy: https://www.instagram.com/privacy/policy/://help.instagram.com/155833707900388.

10) ONLINE MARKETING

10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to display relevant ads, improve campaign performance reports, or prevent a user from seeing the same ads multiple times. The cookies assign a unique ID to your browser and record which ads are displayed and clicked. The processing is based on our legitimate interest in optimal marketing of our site in accordance with Article 6(1)(f) of the GDPR.

For more information about DoubleClick by Google's privacy policy, please visit: https://www.doubleclick.com/privacy/policies/doubleclick-by-google-policy-policies/://www.Google.com/policies/privacy.

10.2 Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and associated conversion tracking, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

A conversion tracking cookie is placed when a user clicks on an ad served by Google. This cookie expires after 30 days and is not used to personally identify the user. If the user visits certain pages of the website and the cookie has not expired, Google and the website can recognize that the user clicked on an ad and was redirected to that page.

The processing is based on our legitimate interest in targeted advertising, in accordance with Article 6, paragraph 1, point f of the GDPR.

To learn more about Google's privacy policies, please visit: https://www.google.com/privacy/policies/policies/://www.Google.com/policies/privacy.

11) WEB ANALYSIS SERVICES

Google (Universal) Analytics

This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", text files that are stored on your computer and that enable an analysis of your use of the website.

For more details, please visit: https://tools.Google.com/dlpage/gaoptout?hl=fr.

12) REMARKETING / ADVERTISING TARGETING

Remarketing with Facebook Pixel

This website uses the “Facebook Pixel” from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). The pixel allows users to track their behavior after they click on a Facebook ad.

For more details, see Facebook's privacy policy: https://www.facebook.com/about/privacy.

13) RIGHTS OF THE USERS CONCERNED

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data processed by the controller:

13.1 Rights of access, rectification, deletion and limitation

  • Right of access (Article 15 GDPR) : You have the right to obtain confirmation as to whether personal data concerning you are being processed and, where applicable, to access the following data and information: purposes of the processing, categories of data concerned, recipients or categories of recipients who have received or are receiving your data, planned retention period, right to rectification, deletion or limitation of processing, right to object, right to lodge a complaint with a supervisory authority, origin of the data, existence of automated decision-making (including profiling) and, if applicable, meaningful information about the logic and consequences of such processing.

  • Right of rectification (Article 16 GDPR) : You can request the immediate correction of incorrect data or the completion of your incomplete data recorded by us.

  • Right to erasure (Article 17 GDPR) : You have the right to request the deletion of your personal data if the conditions of Article 17, paragraph 1, GDPR are met. This right may be limited if the processing is necessary for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims.

  • Right to restriction of processing (Article 18 GDPR) : You can request restriction of the processing of your personal data if:

    • You contest the accuracy of your data (for a period allowing the controller to verify their accuracy).
    • The processing is unlawful but you oppose their erasure and request instead a limitation of their use.
    • Your data is no longer necessary but you need it to assert, exercise or defend legal rights.
    • You have objected to the processing (pending the verification whether the legitimate grounds of the controller override yours).

13.2 Right to notification (Article 19 GDPR)

When exercising your right to rectification, erasure or restriction of processing, the controller is obliged to notify each recipient to whom the personal data have been disclosed, unless this proves impossible or requires disproportionate effort. You have the right to be informed of these recipients.

13.3 Right to data portability (Article 20 GDPR)

You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, or to request their direct transfer to another controller, insofar as this is technically feasible.

13.4 Right to withdraw consent (Article 7, paragraph 3, GDPR)

You may withdraw any consent you have given for the processing of your personal data at any time with effect for the future. In the event of withdrawal, we will immediately cease processing the data concerned, unless there is a legal basis for further processing.

13.5 Right of appeal (Article 77 GDPR)

If you consider that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you reside, where you work or where the alleged infringement took place, without prejudice to any other administrative or judicial remedy.

13.6 Right to object (Article 21 GDPR)

If your personal data is processed on the basis of our legitimate interests (Article 6, paragraph 1, point f GDPR), you can, for reasons relating to your particular situation, object at any time to the processing of your personal data.

If you exercise your right to object, we will stop processing your data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defense of legal claims.

If your personal data is processed for direct marketing purposes, you can also object at any time to their processing for such purposes.

14) DURATION OF STORAGE OF PERSONAL DATA

The duration of storage of personal data depends on the applicable legal retention periods (e.g. tax or commercial). After these periods have expired, the corresponding data is routinely deleted, unless it is necessary to perform or prepare a contract or if a legitimate interest in its retention remains.

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